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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allison Yarn

October 14, 2025

5  out of  5
rating by Allison Yarn
"Jon Decker is fantastic! Helped me tremendously"
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Rich Davis

October 10, 2025

5  out of  5
rating by Rich Davis
"John was absolutely the best .Very professional and personable. Thank you for your kind service."
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Lisa Bergenn

October 10, 2025

5  out of  5
rating by Lisa Bergenn
"We have three cars, a fifth wheel, home insurance and an umbrella policy through Tom at State Farm. We have always received nothing but fast responses and high-quality services from Jon Decker and the rest of the team!"
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Amy Decker

September 30, 2025

5  out of  5
rating by Amy Decker
"I had the pleasure of getting a quote done today September 30th 2025 by an insurance agent named Jon Decker he was very helpful very polite and quick with trying to find me the best quote coverage for my vehicle."
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Molly Mackaman

September 29, 2025

5  out of  5
rating by Molly Mackaman
"Quick, easy and courteous customer service from John in adding a new vehicle to my policy."
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Chris L (Armaretto)

September 26, 2025

5  out of  5
rating by Chris L (Armaretto)
"Wonderful Service.The Agent "Gina" is very Knowledgeable and Understanding As well as Proficient at Her Job.. Went Above and Beyond to help with my Needs.."
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Deweese Hepburn

September 24, 2025

5  out of  5
rating by Deweese Hepburn
"Simple and plain insurance services, this is the best convenient agents around.trust them to take care all of your insurance needs sincerely"
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Marguerite San Millan

September 24, 2025

5  out of  5
rating by Marguerite San Millan
"Jon was patient and knowledgable… he helped me immediately & efficiently."
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Mike Farrar

September 5, 2025

5  out of  5
rating by Mike Farrar
"thomas is really good go-getter...thank you very much,"
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Eric Sturniolo

August 27, 2025

5  out of  5
rating by Eric Sturniolo
"Jon Decker was informative, responsive, and easy to work with when getting homeowners insurance for a new house purchase. He got me a quote immediately, made sure I had everything needed for my bank, and answered all my questions. Highly recommend!"
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Holly W

August 26, 2025

5  out of  5
rating by Holly W
"Jon was helpful and answered all my questions"
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Anthony Messina

August 25, 2025

5  out of  5
rating by Anthony Messina
"I would like to thank John Decker for the great service and information he Provided me I was almost going to switch insurance companies until I dealt with him. Thank you very much.jon"
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Mark

August 25, 2025

5  out of  5
rating by Mark
"I spoke today with Gena as my agent was out of office. She did a great job helping me better understand the product I use with them and the various features. ( My regular guy doesn't give me enough free stuff but the firm puts a lot of attention to detail ) I recommend this company for all your insurance needs."
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Sonya M

August 8, 2025

5  out of  5
rating by Sonya M
"Jon is AWEWOME!! He was very helpful and very knowledgeable. Also very patient. He went through hoops to help me and stayed in contact. Couldn't ask for a better agent!!"
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Christina Lea Houck

August 6, 2025

5  out of  5
rating by Christina Lea Houck
"John was very helpful in answering questions and making sure I had all the information needed when transferring my insurance from out of state. I highly recommend the Thomas X. Loughlin State Farm Insurance Group."
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Cole Navara

July 24, 2025

5  out of  5
rating by Cole Navara
"Great prices and very helpful staff who will take the time to answer your questions"
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Roberta Thornton

July 15, 2025

5  out of  5
rating by Roberta Thornton
"Jon is very knowledgeable, professional, patient and kind! Promptly returns call which is greatly appreciated! I would highly recommend Jon , excellent agent!"
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Brian Burge

July 10, 2025

5  out of  5
rating by Brian Burge
"I've had State Farm for about 5 years with Thomas X. Loughlin and it has always been a great experience. Gina is very nice and responsive and always handles everything for us quickly and correctly."
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Nazrelee Dunham Eisenberg

July 9, 2025

5  out of  5
rating by Nazrelee Dunham Eisenberg
"Excellent. Thank you Jon."
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Nicole Duncan

July 2, 2025

5  out of  5
rating by Nicole Duncan
"Everyone is always so helpful and offers the best advice."
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Susan

July 2, 2025

5  out of  5
rating by Susan
"I needed immediate proof of insurance coverage and Jon Decker emailed what I needed within 5 minutes! Great customer service -"
We responded:
"Susan, this is absolutely outstanding! We can appreciate loyalty but when we can give better service at a lower cost that's a win-win! I love hearing that Bobbi-Jean made the process of switching to us so simple! -Tom"
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Lise Engel

June 23, 2025

5  out of  5
rating by Lise Engel
"Jon Decker offered quick, efficient service! Thank you, Jon!."
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Ward Duffield

June 19, 2025

5  out of  5
rating by Ward Duffield
"I contacted the Agency with a question about my auto renewal. John handled my call. He was extremely helpful, answered all my questions quickly, and was extremely polite and informative. Thank you, John!"
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Steven Michael King

June 16, 2025

5  out of  5
rating by Steven Michael King
"Tom and Jon were great to work with, they made the process smooth and fast! I had answers within seconds of emailing questions! I appreciate their effort!"
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Catherine Barnum

June 9, 2025

5  out of  5
rating by Catherine Barnum
"Jon, Gina and Tom treated me with the excellent customer service."