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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chelsea Alderman

March 19, 2026

5  out of  5
rating by Chelsea Alderman
"LaToyja Edmonds is such a pleasure to work with, she made our transition to getting car insurance very easy and seamless. She is so personable! I would highly recommend state farm and LaToyja if you are looking for insurance."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Thomas X. Loughlin’s Team. "
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Corey Wessels

March 18, 2026

5  out of  5
rating by Corey Wessels
"Latoyja was excellent. Quick to answer and very personable!!"
We responded:
"Corey, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Michael Richardson

March 3, 2026

5  out of  5
rating by Michael Richardson
"Best insurance company around. Jon is great and really tries to help you. He really understands the customers."
We responded:
"Michael, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Thomas X. Loughlin’s Team!"
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Colleen Bowden

February 26, 2026

5  out of  5
rating by Colleen Bowden
"I can’t say enough good things about LaToyja at State Farm! She is so kind, patient, and thorough. She answered all my questions and made sure I understood my options without ever feeling rushed. It’s rare to find someone who combines professionalism with such a personal touch. Highly recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Madison Orlando

February 6, 2026

5  out of  5
rating by Madison Orlando
"Jon Decker made the transfer of Insurance from state to state Effortless!!! Incredibly Professional, Prompt and informative Love State Farm Thanks so much Donna ‘Madison’ Orlando"
We responded:
"We are grateful for your 5-star review, Madison! Thanks for taking a moment to share your positive rating of State Farm Agent Thomas X. Loughlin’s Team here in Saugerties . "
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Alisa Lanzetta

February 6, 2026

5  out of  5
rating by Alisa Lanzetta
"Worked diligently to secure coverage and all necessary documents in a very timely manner. Thorough, friendly, and professional throughout the entire process. Highly recommend!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Thomas X. Loughlin’s Team. "
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Michael Mussman

February 3, 2026

5  out of  5
rating by Michael Mussman
"Jon is a great agent! Super responsive and a heck of a nice guy. He helped me switch my renter's insurance from out of state and the process couldn't have been easier. Highly recommend."
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Michael Perroots

January 28, 2026

5  out of  5
rating by Michael Perroots
"Latoyja was a pleasure to speak with and see got our homeowners insurance squared away and for less money than our previous insurance company! Thank you Latoyja and Statefarm!!!"
We responded:
"Thank you for the fantastic review, Michael! We are always here to help with your insurance needs here in Saugerties . "
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Markel Simon

January 23, 2026

5  out of  5
rating by Markel Simon
"Jon was by far the best agent I’ve ever worked with! He made the process simplistic and easygoing.. I’ve heard nothing but great things about state farm and we’re off to an amazing start!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lisa Chambers

January 21, 2026

5  out of  5
rating by Lisa Chambers
"Jon was super helpful when I called to inquire about adjusting my car premiums. He offered sage advice and was very patient in trying out different options. It's a relief to have a positive experience with customer care!"
We responded:
"Lisa, thank you for your wonderful review of State Farm Agent Thomas X. Loughlin’s Team! Lisa, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Thomas X. Loughlin’s Team! "
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Jeffrey Tracey

January 21, 2026

5  out of  5
rating by Jeffrey Tracey
"I am new to State Farm. My discussion with LaToyja was absolutely perfect. She made me feel like a valued customer, which is the opposite of my former agent. I am looking forward to paying a fair rate and creating an excellent partnership with these folks!"
We responded:
"Thanks so much for the fantastic rating, Jeffrey! We are so glad you had a positive experience with us here on State Farm Agent Thomas X. Loughlin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Brian Goodwin

January 19, 2026

5  out of  5
rating by Brian Goodwin
"Very helpful with all questions I've come to them with in various degrees of coverage."
We responded:
"Thank you for taking the time to leave such a great review, Brian. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Chandra Costin

January 15, 2026

5  out of  5
rating by Chandra Costin
"John did a marvelous job by getting me my new auto insurance...hoping that all future contacts with State Farm will remain excellent!"
We responded:
"We are grateful for your 5-star review, Chandra! Thanks for taking a moment to share your positive rating of State Farm Agent Thomas X. Loughlin’s Team here in Saugerties . "
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khalfani paul

January 14, 2026

5  out of  5
rating by khalfani paul
"Easy process and great customer service ."
We responded:
"Thanks so much for the fantastic rating, khalfani! We are so glad you had a positive experience with us here on State Farm Agent Thomas X. Loughlin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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steve larson

January 9, 2026

5  out of  5
rating by steve larson
"Always pleasant to deal with. Helpful, courteous, honest."
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Michael Donlon

January 7, 2026

5  out of  5
rating by Michael Donlon
"LaToya and Jon were very responsive in getting me transferred from out of state. It is nice to see such a sense of urgency and professionalism Thank you Mike"
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christy herbes

December 23, 2025

5  out of  5
rating by christy herbes
"John was so helpful with adjusting my homeowners policy to include additional liability for my guests. Great communication all around. So happy I went with State Farm!"
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mike feller

December 12, 2025

5  out of  5
rating by mike feller
"Recently called and spoke with Jon. He was extremely helpful."
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Myra Lobel

December 5, 2025

5  out of  5
rating by Myra Lobel
"This was an excellent experience for me. All the people in this office who I have dealt with have been extremely helpful and professional, especially in urgent situations. Most recently I need a new auto policy immediately and Tim McGrath took care of it and bundled my other insurance, saving me money. He took a lot of time explaining the features of difference policies and the limits involved and never made me feel like I was wasting his time."
We responded:
"Myra, love this feedback and appreciate your business and remember the day we first met like it was yesterday! -Tom"
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R.Maleska Brenno

December 3, 2025

5  out of  5
rating by R.Maleska Brenno
"Absolutely wonderful agent! I’ve been with State Farm for years and no matter what time of day or even on the weekends John always helps! Buying a new vehicle I thought it would be impossible to get insurance on time before heading to pick it up, he got everything set up for me and sent emails with the new cards in 24 hours, outstanding really!"
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Elaina Doak

November 25, 2025

5  out of  5
rating by Elaina Doak
"Jon was a fantastic help. Made the insurance simple and fast."
We responded:
"Elaina, thank you so much for the review I'll be sure to share it with Dylan who has been a Rockstar here! -Tom"
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Generoso Testa

November 18, 2025

5  out of  5
rating by Generoso Testa
"Thomas Loughlin was very professional and had great communication skills in the way that he explained the procedure involving how State Farm insurance works . Good work Thomas 💯"
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Joe Bivona

November 6, 2025

5  out of  5
rating by Joe Bivona
"Jon Decker is outstanding. He made adding vehicles and drivers to my policy a breeze! Great experience and happy to work with him and State Farm!"
We responded:
"Hey Joe, it was a pleasure working with you and I appreciate Tim seeing everything through it's completion. I'm so glad we saved you money on your auto, saved money on your home, and wrote you a life policy! I'm always here for you as is the rest of my team! -Tom"
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Katrina Normann

October 24, 2025

5  out of  5
rating by Katrina Normann
"Tom and Jon Decker have always been great to us! Today I needed something done and reached out to them. They responded right away and got what I needed done right away. It was awesome!"
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Chris

October 24, 2025

5  out of  5
rating by Chris
"Great service, Jon was very helpful"